Smart Campus | Sveosoft attaches great importance to providing professional, equal, respectful and accessible service to all users, including people with disabilities.
We work to enable every person to use the Smart Campus website and system as conveniently, clearly, independently and equally as possible, in accordance with the Equal Rights for Persons with Disabilities Law, 5758-1998, the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013, Israeli Standard IS 5568 for web content accessibility, and the WCAG guidelines at level AA, insofar as these provisions apply to our services.
Smart Campus is a software-as-a-service (SaaS) system for managing educational institutions, boarding schools, youth villages, pre-military academies, non-profits and educational organizations. We therefore place particular importance on making the website, the system and the services accessible and clear for managers, staff, counselors, parents, guardians, students, participants and other users.
1.Purpose of this statement
The purpose of this accessibility statement is to describe the accessibility adjustments made to the website and the system, how to use the accessibility features, how to contact us in the event of an accessibility problem, and our commitment to continue improving the accessibility of our digital services.
2.Accessibility of the website and system
The Smart Campus website and digital system were developed and are operated with regard to accepted accessibility principles, including:
- aA page structure that is as clear and semantic as possible;
- bKeyboard operability;
- cSupport for assistive technologies, including screen readers;
- dA consistent heading hierarchy;
- eReadable and clear text;
- fReasonable color contrast;
- gZoom via the browser;
- hClear navigation between areas of the website and system;
- iDescriptive links and buttons wherever possible;
- jCompatibility with common browsers and operating systems.
The website and system are reviewed from time to time, and we continue to improve accessibility in line with technological developments, legal updates, user feedback and system capabilities.
3.Browser and assistive technology support
The website and system are adapted for use in common browsers, including:
- aGoogle Chrome;
- bSafari;
- cMozilla Firefox;
- dMicrosoft Edge;
- eOther modern browsers that support accepted web standards.
For use with a screen reader, we recommend an up-to-date version of NVDA or any other screen reader compatible with the user's environment.
The user experience may vary depending on the browser, operating system, screen size, device type, software version, external add-ons or assistive technologies used.
4.Accessibility menu
The website and relevant parts of the system may include an accessibility menu or component that allows various display and usage adjustments.
Options may include, among others:
- aIncrease text size;
- bDecrease text size;
- cChange color contrast;
- dColors adapted for color blindness;
- eEnlarge the mouse cursor;
- fChange the mouse cursor color;
- gGrayscale mode;
- hAdjust display brightness;
- iHighlight links;
- jImprove text readability.
Some options may be available only on the website or only in certain parts of the system, depending on the technical structure of the page or module.
5.Keyboard use
The website and system support keyboard-only use as far as possible.
The standard navigation keys can be used, such as:
- aTab — move between links, fields and buttons;
- bShift + Tab — move back;
- cEnter — activate a link or button;
- dEsc — close windows, menus or open components, where supported;
- eArrow keys — navigate within certain components, where supported.
6.Accessibility in the Smart Campus system
The Smart Campus system includes various modules, such as user management, attendance, entry and exit, reports, messages, documents, permissions, QR-based access control, SMS, WhatsApp and email services, and other services, according to the customer's order.
We work to make the system convenient and clear to use, taking into account the needs of different users, including staff, counselors, managers, parents, guardians and other users.
However, since the system also includes information, files, documents, images, forms and content entered by institutions and customers, some content uploaded by the customer may not be fully accessible. Responsibility for the accessibility of content, documents, images and files uploaded by the customer or its users lies with the customer, unless explicitly agreed otherwise.
7.Documents, files and visual content
We strive to make accessible the documents, files, forms, images and visual content that we publish on the website or provide as part of the service.
Older documents, previously uploaded files, documents created by third parties or files uploaded by customers may not be fully accessible.
If you encounter a document, file, image, video or visual content that is not accessible, you may contact us and we will make a reasonable effort to provide an accessible alternative, as far as technologically and operationally possible and according to the circumstances.
8.Accessibility inquiries
If you encounter a difficulty, malfunction, accessibility problem or any barrier on the website or in the Smart Campus system, we will be glad to receive your inquiry so that we can review the matter and address it as professionally and quickly as possible.
To help us handle your inquiry quickly and efficiently, we recommend including as many of the following details as possible:
- aFull name;
- bName of the educational institution or organization, if relevant;
- cContact details;
- dDescription of the problem or barrier you encountered;
- eThe action you were trying to perform;
- fA link to the page or screen where the problem occurred;
- gBrowser type and version;
- hOperating system;
- iDevice type — computer, mobile phone, tablet, etc.;
- jAssistive technology used, if relevant;
- kA screenshot or recording, where possible and without exposing sensitive personal information.
You are not required to provide all the details, but doing so will help us understand the problem and address it better.
9.Response to inquiries
We will make a reasonable effort to review every accessibility inquiry and respond as soon as possible.
Urgent inquiries, or inquiries that prevent substantial use of the website or system, will receive priority according to the circumstances.
In some cases a full solution may require technical investigation, coordination with a third-party provider, a system change, further development or a longer handling time. In such cases we will try to keep the person who contacted us updated on the status.
10.Possible limitations and exceptions
Despite our efforts to make the website and system accessible, some parts may not be fully accessible or may not yet have been made accessible, among other reasons due to:
- aTechnological limitations;
- bThird-party components that are not fully under our control;
- cContent, documents or files uploaded by customers or users;
- dOlder modules or components in the process of being upgraded;
- eHistorical information;
- fLimitations arising from external systems, browsers, add-ons or assistive technologies.
We are committed to continuing to improve accessibility and to reviewing inquiries on the subject seriously and professionally.
11.Service accessibility accommodations
Smart Campus provides its services mainly digitally and remotely, including the website, the SaaS system, technical support, training, implementation, email, phone and online meetings.
If accessibility arrangements are needed for a call, training session, online meeting, system demonstration, technical support or other service, you may contact us in advance and we will make a reasonable effort to provide a suitable accommodation, such as:
- aExplanation by phone;
- bAdapted online training;
- cSending information in writing;
- dExtended training time;
- eArranging a convenient means of communication;
- fHelp understanding actions in the system.
12.Responsibility of customers and institutions
Smart Campus customers, including educational institutions, boarding schools, youth villages, non-profits and educational organizations, are responsible for ensuring that the content, documents, images, forms and information they upload to the system are accessible as required by law and by the procedures that apply to them.
The customer is also responsible for training its users, setting appropriate permissions, providing internal support and reporting to us any accessibility problems discovered while using the system.
13.Ongoing accessibility improvement
We see accessibility as an ongoing process rather than a one-time action.
We therefore work from time to time to:
- aImprove the structure of the website and system;
- bTest interface components;
- cHandle user inquiries;
- dImprove navigation and usage flows;
- eUpdate content;
- fAdapt components to technological and regulatory changes;
- gRaise accessibility awareness among our team.
This accessibility statement was last updated on: 16.07.2026
